Author: The CadM Team
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Workspace Utilization: The Numbers That Actually Matter
What Workspace Utilization Really Measures Workspace utilization is the cornerstone of effective workplace management. It’s not just about how many desks you have — it’s about how people actually use the space throughout the day. Many organisations discover that their assumptions about office utilization metrics differ dramatically from reality. The good news: most companies already…
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Hot-Desking Isn’t the Problem. Bad Space Data Is.
Hot-desking has become one of the most emotionally charged topics in workplace strategy. For some, it represents flexibility and modern working. For others, it symbolises everything that feels impersonal about hybrid work. But here’s the uncomfortable truth: Hot-desking rarely fails because it’s inherently flawed.It fails because organisations implement it without understanding demand. And when decisions…
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Collaboration Has Left the Boardroom — Designing Workspaces for Equity and Inclusion
Collaboration Has Changed — Has Your Workplace? For decades, collaboration had a physical address: the boardroom. It was a space defined by hierarchy, fixed layouts and presence. The people in the room held the floor. The screen sat at the front. The table anchored authority. That model no longer reflects how work happens. Collaboration now…
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Helping Service Providers Turn Workplace Data into Actionable Client Strategies
Workplace service providers are operating in a higher-stakes environment than ever before. Clients expect environments that foster culture, enable productivity, and support hybrid working — while simultaneously reducing cost and improving space efficiency. Expectations have risen. Tolerance for guesswork has not. Meanwhile, workplace data is everywhere. Sensors track presence. Booking platforms capture intent. Surveys measure…
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From Floor Plans to Digital Twins: The Rise of Data-Driven Facilities Management
The way we manage workplaces is changing — fast. For decades, office and facility planning relied on static drawings, spreadsheets, and guesswork. Today, organisations are moving toward digital twins and integrated data models — systems that bring buildings, assets, and occupancy into a single, live view. The shift is more than technical. It’s about making smarter decisions faster.…
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Hybrid Work Isn’t Settled — It’s Evolving. Are Your Workspaces Keeping Up?
For a while, hybrid work felt like a temporary compromise — something organisations would “figure out” once the dust settled. But several years on, one thing is clear: hybrid work isn’t stabilising. It’s evolving. Attendance patterns continue to shift. Office mandates are being introduced, softened, reintroduced, and reinterpreted. Employees are adapting in subtle ways —…
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Workspace Management: What It Really Means (And Why Most Organisations Get It Wrong)
Workspace management is one of those terms that sounds familiar enough for people to assume they understand it. In practice, very few organisations do. It’s often reduced to a system, a dashboard, or a facilities exercise — something operational and largely invisible. In reality, workspace management is a strategic discipline. Done properly, it helps organisations…
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The Most Underused Space in the Office (It’s Not the One You Think)
Ask most people which space is underused and they’ll point to desks. Rows of empty chairs have become the visual shorthand for waste. In reality, desks are rarely the biggest issue. The most underused spaces are usually the ones that almost work. They’re not obviously broken. They’re just slightly misaligned. The “Almost Works” Problem Underuse…
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Beyond the Percentage: The Metrics That Actually Matter in Space Utilisation
Space utilisation is frequently summarised as a single performance figure — an average occupancy rate or booking percentage. While simple to report, this metric alone is insufficient for strategic decision-making. Effective utilisation analysis is multidimensional. It requires understanding not only how much space is used, but how, when, and why it is used — and…
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The Biggest Space Management Myth: “If It’s Busy, It’s Working”
One of the most persistent myths in workspace strategy is the idea that busyness equals success. If a space looks busy, it must be working.If it looks quiet, it must be wasted. This assumption is intuitive — and completely unreliable. A space that appears busy may only be busy at specific times. It may be…