Major Government Portfolio

The Challenge:

A large government agency was struggling to manage a portfolio of 40 buildings, which eventually grew to 720 properties. Their process relied on spreadsheets and disconnected tools, leading to errors, outdated information, and wasted time. Space utilization was nearly impossible to track, and operational decisions were based on guesswork rather than reliable data. The team felt trapped, constantly firefighting just to keep up.

The Journey with Accordant:

Accordant became the single source of truth. The team could finally see every building, floor, and desk in real time, with accurate occupancy and asset data. Complex surveys and social distancing requirements could be handled quickly, and custom dashboards gave leadership instant visibility. What once took hours or even days to compile could now be accessed in seconds. Teams across departments could collaborate seamlessly, making decisions based on trusted data instead of speculation.

The Transformation:

With Accordant, the agency moved from reactive to proactive management. Time previously spent wrestling with spreadsheets was redirected toward strategic planning and optimization. Space utilization improved, moves and renovations were coordinated efficiently, and stakeholders had confidence in the data driving their decisions. What had felt like an overwhelming, unmanageable system became a smooth, predictable operation.

“We finally have a clear, accurate picture of our entire portfolio. Accordant turned something unmanageable into something we can actually control.” — Portfolio Manager

Why This Matters:

Managing hundreds of buildings is a massive undertaking, and without reliable tools, mistakes and inefficiencies are inevitable. Accordant gave the agency the clarity, control, and speed they needed to transform operations, reduce risk, and plan strategically for the future.