Large Investment Firm — Scaling Space Management with Confidence

The Challenge:

A major investment firm was approaching a critical point in their London office: nearly 1,000 seats were filled, and the workspace was at full capacity. Their existing office space planning software was a meticulously detailed Excel spreadsheet, with floor plans, desk numbers, and employee assignments. While impressive in detail, it had serious limitations. Only one person fully understood the system, making it a single point of failure. Any changes required deep knowledge of both Excel and the office layout, creating bottlenecks and slowing the business.

As the company continued to grow rapidly, this method of managing space simply wasn’t sustainable. The firm needed a solution that could scale — something intuitive enough for multiple employees to use, flexible enough to handle small and large moves, and capable of maintaining a visual, clear representation of their office space.

The Journey with Accordant:

Accordant quickly became the central tool for managing the office. Implementation took just four weeks, after which the firm could immediately begin organizing and optimizing their space.

• The software simplified what was once an arduous process: making moves and changes to floor plans went from a time-consuming task for one person to a manageable workflow for multiple team members.
• Linking Accordant to the firm’s HR feed automated updates for new hires and departures, ensuring the system stayed accurate in real time.
• Reporting, once a manual and painstaking process, could now be generated in minutes, allowing facilities teams to focus on optimization and utilization rather than documentation.

The Transformation:

The London office moved from being managed by a single expert to being efficiently and collaboratively administered. Daily desk moves, departmental reconfigurations, and long-term space planning became faster, more accurate, and less stressful. Facilities teams gained confidence in their ability to manage current and future spaces, and employees could quickly find colleagues and resources, improving productivity across the office.

“Accordant transformed how we manage our space. Tasks that used to take days are now completed in minutes, and multiple people can contribute without risk of errors.” — Facilities Manager

Why This Matters:

For growing organizations, relying on a single-person, spreadsheet-based approach is risky and unsustainable. Accordant provided the firm with a scalable, intuitive, and efficient solution, enabling them to maximize their workspace, reduce bottlenecks, and confidently plan for the future.