Customer Story – Financial services
From manual space planning to a connected workplace
How a global financial services company transformed manual space planning into a connected workplace operation, supported by a long-standing partnership with CadM.
The challenge
Manual processes couldn’t keep up with a growing business
A leading financial services company appointed a new hire to join its space management team. His role was to find a comprehensive solution for managing the company’s workplace and support its growing estate.
Before adopting Accordant, the team relied on manually updated graphs and charts t track employee moves. Every change meant updating floor plans, reports and spreadsheets, which was time-consuming and inefficient.
The journey with Accordant
A complete solution for workplace management
After researching a number of tools, they identified Accordant as the best fit for the company’s requirements.
Accordant provided a comprehensive set of capabilities, including space management, move management, desk booking and a help desk, giving the team a single, web-based system to manage workplace operations.
The transformation
A more efficient and connected workplace
Accordant has helped the financial services company:
Streamline move management
Making it easier to manage relocations involving people, places and things.
Introduce desk booking
Supporting flexible working across the estate, including social distancing tools during the pandemic.
Improve visibility with people finder
Allowing staff to be located by their seat and giving everyone access to up-to-date changes across the portfolio.
“The people finder tool to track staff is the next important thing. I am able to see where people sit and everyone can view changes we make… it’s my bread and butter of finding members of the team anywhere within the portfolio.”
Space management team
why this matters
A long-standing partnership for the future
As the organization expanded, Accordant supported a major office merger, helping the team manage the transition and providing confidence in its ability to handle future projects.
The company’s entire portfolio is now open and integrated with Accordant, with automated processes supporting day-to-day operations. The partnership has evolved over many years, with the company’s changing needs helping to shape the development of Accordant.
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